2024 NRG Leadership Express at Royal Queensland Golf Club

The Program

It consists of 5 x 90-minute, micro learning modules, all delivered by Steve Herzberg over 2 half days.

Venue: Royal Queensland Golf Club - 431 Curtin Ave W, Eagle Farm

Session times:  8.30am - 12.30pm Photo Golf Iron Clubs

2024 Dates:  28th and 29th August 

Enrolment:  [E-Mail via form] 

Enrolments close - 2nd August

Tea and coffee on arrival (from 8.15am), morning tea and a light lunch will be provided on both days

For more information contact Steve Herzberg on 0421 864 288 or [E-Mail via form]


The main objectives of the NRG leadership Express program

Photo Leadership1

Encourage leaders and emerging leaders working within the golf industry to:

  • Build new relationships
  • Take the next step on their leadership journey
  • Become more confident and clear communicators
  • Lift their confidence to make better decisions and Think Clearly Under Pressure (TCUP)
  • Strengthen existing relationships
  • Develop an understanding of what it means to be a leader at your golf club
  • Develop new leadership, communication, and networking skills
  • Be exposed to different ideas and new ways of thinking
  • Walk away with a fresh appetite for success and high levels of motivation for 2024 and beyond


Who should attend

The program would suit any of the following:

  • Directors of golf
  • Operations Managers
  • Assistant GM’s
  • Club House Managers
  • Event Managers
  • Superintendents and their assistants
  • Finance Managers
  • Membership Managers
  • Emerging talent at your golf club


ModulesPhoto Leading arrow for Web Site

Module 1: Leadership and Motivation – Mastering your motivation

Module 2: Presenting with Confidence – How to be a more engaging and confident presenter

Module 3: The Art of Networking – Building quality relationships throughout your career

Module 4: Collaboration and High Performing Teams – The  main traits in all high performing teams

Module 5: Coaching like a Leader – Guiding, Coaching and leading people successfully


Program Overview  

Module 1: Leadership and Motivation – Mastering your motivation

  • Maintaining your motivation day in and day out throughout your career
  • The difference between managing people and leading them
  • The art of leadership in a golf club
  • The difference between customer service and hospitality
  • 6 key traits for leadership success in 2024 and beyond
  • Leadership self assessment - Identifying your strengths and your potential gaps

Module 2: Presenting with Confidence – How to be a more engaging and confident presenter

  • Speaking like a leader – calmly, crisply, and charismatically
  • TCUP - Thinking clearly under pressure
  • Mastering the 3 key ingredients of all successful presentations – Delivery, structure and content
  • Capturing your audience’s attention: your staff, your board, your members, or your GM

Module 3: The Art of Networking – Building quality relationships throughout your career

  •  Having a presence in your club house - remembering names and details on your members
  •  Creative strategies for building and staying in touch (SIT) with your network
  •  Smoothly breaking in to and importantly out of conversations at social events
  •  How to become more charismatic and more memorable, for the right reasons

Module 4: Collaboration and High Performing Teams – The main traits in all high performing teamsPhoto Golf ball Pro V 1

  • Effortlessly building rapport with everyone in your team
  • Dealing with disharmony and conflict before it becomes a big problem
  • Gaining contributions of value from each member of your team
  • Adapting your leadership and communication style to suit your audience

Module 5: Coaching like a Leader – Guiding, coaching and leading people

  • The What, Why, When and How of coaching
  • Powerful questions to use when coaching  
  • Finding the right balance between structure and space
  • The GROW Coaching model for daily coaching sessions
  • Skill v Will Coaching model - Adapting your coaching style to suit

Background on Steve Herzberg, MD, NRG Solutions

Steve Herzberg has worked as a Corporate Trainer and Executive Coach, for the past 20 years. In 2022 GMA invited him back to be a plenary and breakout speaker, after first speaking at the GMA conference in 2015. The feedback from his sessions (2022) on Managing Up and Presenting with Confidence was extremely positive. He has delivered the NRG Leadership Express program and worked as an Executive Coach for a range of private golf clubs, including Royal Sydney, Elanora, The Lakes, Concord, Riversdale, and Avondale. Steve has a Bachelor of Business degree from Curtin University and is a qualified level 3 (highest level) coach.

He is regarded as one of Australia’s most dynamic leadership coaches. He will inspire your team to strive for greater results and assist them to develop stronger relationships across all levels of a golf club. The NRG Leadership Express program is based on current research, and Steve’s life experiences as a business owner, golf club member (22 years), professional sportsman (ex-State Cricketer), leader, coach, and parent. 


“After running several highly successful programs with Steve in the past, I knew that our leadership team would benefit from participating in ‘The Art of Leadership’ and ‘Presenting with Confidence’.  As always, Steve brought energy and fun to the sessions, and the team instantly engaged in the programs, formed trust as a group and embraced the opportunity.  Our primary objective was to equip the team with skills and tactics to provide confidence and structure to tackle challenges and opportunities. The team were fully engaged in the program and cannot wait for further personal and team development opportunities with NRG Solutions.”- Lee Bradsell - GM Concord Golf Club

“Our management team recently completed The Leading for Success Program along with two other golf clubs. Steve delivered a high-quality program in a short space of time and really exceeded all our expectations. All participants were actively engaged in each module, and all benefited from learning and sharing together with managers from other Clubs. Steve is a member of a golf club and has obviously acquired a strong understanding of golf club management through his experience collaborating with other clubs. The program was relevant, and I would recommend it to any Club”- Christian Tanner, GM, Riversdale Golf Club

“We worked with Steve to provide a leadership program for key staff. Our aim was to build knowledge, skills, and capability around some core topics. The sessions were an interactive workshop format, full of energy helping the group to share experiences and enhance team cohesion. The short practical sessions can be delivered as part of a conference program and/or in a workshop format for your club” - Cathy Neagle, GM, Elanora Country Club