16 reasons when employees don't do what they should do

1. They don’t know what they are supposed to do
2. They don’t know how to do it
3. They don’t know why they should do it
4. They think they are doing it (lack of feedback)
5. There are obstacles beyond their control
6. They think it will not work
7. They think their way is better
8. They think something is more important (priorities)
9. There is no positive consequence to them for doing it
10. There is a negative consequence to them for doing it
11. There is a positive consequence to them for not doing it
12. There is no negative consequence to them for not doing it
13. Personal limits (incapacity)
14. Personal problems
15. Fear (they anticipate future negative consequences)
16. No one could do it

Posted in Leadership; Tagged Leadership; Posted 9 September 2009 by Steve Herzberg