Steve's Blog
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Are you a talking brochure?
Published by Steve Herzberg
If you find at times you have become nothing more than a talking brochure when trying to influence a customer, it’s time you changed your approach.
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Selling to men and women
Published by Steve Herzberg
I just made a call to a prospect. I’ve met this woman a few times and have been pitching to her for work for over a year. No luck yet.
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Is this for real?
Published by Steve Herzberg
I know nothing about serving food, but quite a lot about customer service. If I ran a cafe or a restaurant I would ensure that customer’s expectations were at least...
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